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Legal Information

Access to Information

In the interests of compliance with the South African Promotion of Access to Information Act, @lantic offers you the opportunity to: review our Information Manual prepared by the company; review the prescribed fees associated with requesting the information outlined in the manual, and to print a form to be completed and faxed to Vox Telecom Limited, should you wish to request this information.

Request for access forms should be faxed to Vox Telecom Limited at 086 502 1876. Payment for these records should be made to VoX Telecom Limited before a request for access can be fulfilled.
Download Legal Manuals:

Policies
Access to Information Manual
Acceptable Use Policy
Protection of Minors
Privacy Policy

Copyright Notice

This manual contains confidential information of Atlantic Internet Services. No information may be reproduced, used or disclosed in whole or in part by or to anyone, without prior written consent from Atlantic Head Office.

Standard Use Policy & Conditions

This Acceptable Use Policy specifies the actions prohibited by ATLANTIC INTERNET SERVICES (Pty) Ltd. (@lantic), to users of the @lantic Network. @lantic reserves the right to modify the Policy at any time, effective upon posting of the modified Policy to this URL: http://www.lantic.net/images/stories/pdf/usepolicy.pdf
ADSL Specific Terms & Conditions and Acceptable Use Policy

Notices

@lantic reserves the right to change the configuration, product structure, cost or any other components on all services rendered from time to time and will give 14 days notice of such changes. Every notice or other communication required or permitted hereunder shall be sufficiently given or transmitted if and when it is sent by means of electronic transmission (electronic mail message) or displayed on @lantic's web portal (www.lantic.net) for the said period.

Standard Debit Order Authorization

I/We hereby request you to draw against my/our account, with whichever bank/building society it may be, the amounts required under the above-mentioned Contract or any renewal thereof and I/we authorise my/our bank/building society to DEBIT my/our account with any amounts drawn against it in terms of this Contract.

Interest & Termination

Interest is payable on all arrear payments at a rate determined by @lantic from time to time. I/We acknowledge that termination of this contract is not possible within 3 months and agree to give one calendar month's written notice to terminate this contract. I/We understand that @lantic reserves the right to take ownership of any domain cancelled and not transferred to another ISP

Indemnity

I/We indemnify Atlantic Internet Services against any damage, loss, claims or cost that may result from work being done in connection with the service being rendered and/or removal of the service. Should I/we fail to pay my/our account I/we shall be liable for any collection, tracing and/or legal fees. I/we hereby confirm that above mentioned physical address shall by my/our domicilium citandi et executandi. An administration service fee of R35 will be levied on all non-payments via DEBIT order.